Hello Grand Festival Backers!
We’re coming to you on a Wednesday this week as we had some in-office deadlines to meet earlier this week. Thanks for your patience! On the “Update Menu” today we’ve got Gloomhaven fulfillment progress, some Miniatures of Gloomhaven FAQ’s, and a brief update on how we’re listening and applying your feedback on the Gloomhaven: RPG.
Let’s jump in.
-GLOOMHAVEN FULFILLMENT-
LaserOx (All regions): Organizers have been completed and will begin shipping out directly from LaserOx by next week!
-Asia & South Pacific
Shipping to local hubs has commenced! Please be aware that it can take a couple weeks from Hub arrival for individual orders to arrive. You can always get the most up to date information at VFI’s hub page under the “Gloomhaven” section.
China: Delivered to hub on Friday, preparing for local fulfillment!
Japan: Estimated Hub Arrival: 2025-08-10
Indonesia: Estimated Hub Arrival: 2025-08-30
Malaysia: Estimated Hub Arrival: 2025-08-15
Philippines: Estimated Hub Arrival: 2025-08-20
Singapore: Estimated Hub Arrival: 2025-08-08
South Korea: Estimated Hub Arrival: 2025-08-08
Taiwan: Estimated Hub Arrival: 2025-07-31
Thailand: Estimated Hub Arrival: 2025-09-14
India, Israel, Saudi Arabia, and United Arab Emirates: In Consolidation to be shipped out.
-Europe, Mexico, & “Rest of the World”
We announced in our last update that fulfillment was ready to start that week, but this was incorrect, and we are deeply sorry for the mistake. Our team misunderstood some additional requirements from our logistics partner, and so did not get them satisfied in a timely manner and missed our spot in the queue. This problem has since been rectified, and orders have officially started shipping. We are resolved to have daily updates with Fulfillment Europe to make sure there are no further hang-ups on getting all of your orders out. Additionally, we have shifted priorities and resources internally to support this tighter amount of vigilance you deserve.
-United States
Fulfillment is ongoing, over 6,000 orders have already shipped! Packages are still going out, we expect this to continue through this week and into the next as the last container arrives. We were made aware of some issues with tracking numbers not getting sent to backers as well as an odd return address label on some packages, in talking to our US fulfillment partner they confirmed there have been some issues on the backend after the upgrade. In the meantime, we are uploading tracking#s into backerkit, this will generate an email from BK with your tracking number.
On the ocean fulfillment side, our last container needed to complete fulfillment arrived at port on Aug 1st as scheduled and is making its way to our fulfillment hub.
Note that any backers who have not paid the tariff fee have not had their order uploaded, if you still have a remaining balance please contact [email protected].
-Canada
FoldedSpace pallets are on the last leg of their journey and are expected to arrive by Friday, remaining orders will start shipping out early next week! All pledges and backerkit preorders that did not have FoldedSpace(FS) items have fully shipped.
-United Kingdom
Fulfillment complete! Please note that some items may still be in transit, however if you have not received any type of tracking information at this time please contact
[email protected].
-Australia/New Zealand
Fulfillment complete! Please note that some items may still be in transit, however if you have not received any type of tracking information at this time please contact
[email protected].
-MINIATURES OF GLOOMHAVEN-
We don’t have much to discuss today, mostly because I’ve been in meetings and discussions with our manufacturing team who were out of office, alongside our team, at GenCon and upon our return home about how we can better streamline and expedite progress being made on this project. As 100% of our sculpts have been submitted, we’ve expressed our (and your!) desire to see more progress being made here and believe we are on the cusp of that better workflow.
Speaking of Gen Con, we had a significant number of miniatures on display across all titles and received really positive and encouraging feedback from all our booth attendees. Thank you if you had a chance to stop by and check them out!

To field some questions we’ve seen in the comments:
Q. When will the miniature projects be completed and fulfilled?
A. We still need more information and more progress made with our manufacturing partner in order to give you a confident answer here, and the last thing we wish is to give you an overly ambitious goal, given our tendency to underestimate fulfillment windows.
Additionally, not to blame, but to explain, a portion of this will be dependent on what the current USAxChina trade situation looks like at the time we are ready to pull the “mass production” lever. All the more motivation to have things completed sooner than later.
Q. Will the quality of enemy miniatures match that of the board game? (i.e. Gloomhaven)
A. Yes, and no. Our goal is to generally exceed that of our board games, as we’ve signed this project with one of the larger and better known miniature factories in our industry. While the bulk of miniatures (due to the sheer quantity of monster groups and production costs) will consist of single-piece molds, several exceptions are being made for our most dynamic sculpts including Demons, Lurkers, and Bosses.
Q. Will miniature sets contain miniatures for 1st or 2nd Edition Gloomhaven?
A. Generally, both. While you may not get sculpts for both art styles of some enemies that received new artwork in 2nd Edition, boxed sets will still contain both enemies and summons removed between 1st and 2nd Editions of Gloomhaven. We hope these are welcomed over-inclusions that will help ensure you have the miniatures you need in either case, and even more to play with or use across the Gloomhaven: RPG if you so choose.
Q. Will all Miniature of Gloomhaven sets ship at the same time?
A. Yes. Both production logistics, and shipping charged on the campaign, were aligned to take place at the same time to keep costs as low and efficient for all parties (factory, us, you) as low as possible.
-GLOOMHAVEN RPG-
Now I’ll pass the update baton once again to our RPG lead, Danielle:
Greetings Mercenaries!
Thank you for all your feedback on our playing card system! We’ve been reading, digesting, and discussing your feedback and appreciate the passion that everyone is bringing to the table, and that so many people are engaged with wanting to help us make the game the best it possibly can be.
For now, we will provide two different types of character sheets: one that includes the playing card mapping, and one that does not. (available as free downloads). People can then easily pick the type of sheet that suits their needs best.
The details about using your own playing cards have been moved to a dedicated appendix in the book rather than being interspersed throughout the class content, so you will only engage with it if you choose to. (The deluxe box will only contain sheets without playing card mapping , as it also includes a full set of attack modifier cards.)
We’re still plugging away at making the layout look awesome. In addition, I’ve been polishing up flavor text on the ancestry Skills. Ancestry Skills were designed to feel as useful and important in combat as a class Skill, but also have clear narrative implications for use outside of combat.
My goal is that the short line of flavor text is enough to spark the imagination on what the character is doing to create their combat effect, and what other kinds of effects such an action might have outside of combat.
In our next update, we’ll have the full ancestry page spreads in a polished enough state to share one with you!